Corporate Services Year in Review
Our year by the numbers: 2024 Corporate Services annual report to the community

184
marriage licences issued. An increase of more than 370% from 2023.

27
Freedom of Information Requests and approximately 60 Routine Disclosure requests.

1,000+
Social media posts
Statistics |
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450+
IT devices managed (laptops, cell phones, servers, etc.)

50
agendas posted - including:
13 Committee of the Whole meetings, 14 Council meetings, and 5 Public Meetings
273
web pages managed on our website porthope.ca
Statistics |
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1301
IT help desk tickets issued

147
eNewsletters delivered to our community.
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Other notable achievements:
- Successful communications to the community during the Walton Street Reconstruction.
- 147 promotional campaigns executed by Communications staff on topics that varied across the organization.
- Deregulation of Taxi Licensing to allow more companies to enter the Port Hope ride share market.
- Successful execution of the Ward 2 By-election in 2024.
- Roll-out of the Online Marriage License Portal.
- New procedural By-law developed for council meetings resulting in new opportunities for community engagement related to municipal business.
- Implemented new cybersecurity monitoring tools and strengthened municipal resiliency in the face of growing cybersecurity threats towards municipal governments.
- Coordinated the recruitment and appointment of two new members of the Port Hope Police Services Board and filled many other board and committee vacancies.
- Coordinated weekly cybersecurity training for all staff lowering cybersecurity insurance costs and strengthening awareness of threats.
- Managed multiple community engagement campaigns including the 2025 budget survey campaign that received more than 1400+ responses from the community.
Get to know us
The Corporate Services department handles a variety of internal functions that support the administration and governance operations of the Municipality. These services include: legislative services support, including Council meeting management, by-
laws and policy management, public information access, legal compliance, and records keeping, along with IT support, and communications. Overall, the Corporate Services department plays a crucial role in ensuring the effective and efficient
functioning of our local government operations, supporting municipal staff, and providing essential services to the community.