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There are several ways that you can pay your water bill in the Municipality of Port Hope: in person at Town Hall, by mail or through online banking. You can also sign up for e-billing, a convenient and faster method to receive your bill.
Canada Post has resumed operations, but mail service delays are expected. We encourage residents to explore alternative methods for receiving and paying your tax and water/wastewater bills. Please refer to the information on this page for various bill payment options.
This online portal allows you to track, view and pay your property tax and water and wastewater bills online.
You can place your payment in the drop-box mail slot at Town Hall 56 Queen Street. All cheques are made payable to the “Municipality of Port Hope.” Please include your water and wastewater bill payment stub or write your account number on your cheque.
You can mail your cheque to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9. Please include your water and wastewater bill payment stub or write your account number on your cheque.
You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee.
Additional Payment Options |
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Bank InstitutionYou can pay through your bank institution by telephone or in person. You will need your water and wastewater payment stub to refer to your account number. Please make your payment at least two business days before the due date. |
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Online Payee by Name |
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You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee. Please refer to the payee names listed below for each financial institution. Your account number is the 8-digit figure located on the top right of your water and wastewater bill. Please do not include the decimal when entering your account number. If the payee name posted below is not working for you, contact your bank advisor. Please make your payment at least two business days before the due date.
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Pre-Authorized Payment Plan
You can fill out our Water and Wastewater Pre-Authorize Payment Plan Enrollment application to sign up for the pre-authorized payment plan. The Water and Wastewater pre-authorized payment plan includes four (4) automatic withdrawals from your bank account. The four (4) withdrawals occur on the third Wednesday of January, April, July, and October. You can enroll at any time however your water and wastewater bill must be paid up to date prior to enrolling.
Instructions on how to enroll on the pre-authorized payment plan |
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Please send us your completed form with a void cheque by one of the following:
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Understanding your water and sanitary sewer rates
Water rates change year to year based on the Water and Wastewater Rate Study.
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The below chart reflects the 2024 rates. These rates are charged from December 2023 to November 2024.
The below chart reflects the 2023 rates. These rates were charged from December 2022 to November 2023.
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E-Billing
E-billing is available for tax and water/wastewater accounts. An e-bill includes the same information as a paper bill and has many convenient benefits, including:
- Your bill delivered directly to your email inbox
- you will receive your bill quicker than if sent by mail
- you can print or save your bill for your records
- you are reducing paper waste
If you previously enrolled for e-billing and need to update your information, please fill out our E-billing Change Form.
If you previously enrolled for e-billing and would like to return to paper billing, please fill out our E-billing Cancellation Form.