If you are planning a home improvement project that requires digging such as planting a tree or putting up a fence, you are responsible for getting locates on all utilities and services before digging. These services include:
- Natural gas pipes
- Telephone lines
- Hydro
- Cable lines
- Water and sewer pipes
Before you call you will need to know:
- Who is digging (it is recommended that the person doing the digging submits the locate request).
- When and where you are digging (address and description of the area that the digging is happening within).
- The type of work being done (fence, pool, landscaping, etc…) and the method of digging that will be used (by hand, machine, shovel, pick or spade).
Repair costs due to damage are the responsibility of the property owner.
Ontario One Call
Once you have this information, call Ontario One Call at 1-800-400-2255 for a free, 24/7 locate service or visit their website to submit an e-ticket.
For more information on locates and areas to avoid, visit Dig Safe.