Water Service

If you have purchased a home or will be renting a home and need to establish a water account, residents must submit a Water Service Request to receive water service in Port Hope (in the urban area). Completed request forms can be dropped off, faxed or mailed to the Finance Department at the Municipal Office located at 56 Queen Street. Please select the appropriate form based on whether you are a property owner or tenant.

This form can be found on the Forms Central part of the website (http://www.porthope.ca/forms-central

Municipal Water Service Brochure

Water Bill Payments

Municipal water billing notices are mailed four times each year and are due generally January, April, July and October. Water bills may be paid at the Town Hall Finance Department (56 Queen Street), on-line or in person at most banks or through a preauthorized payment plan. There is also a convenient drop box on the front door of the Municipal Office for after-hours payment. Interest is charged on outstanding balances at the rate of 1.25% per month.

All billing inquiries to be directed to the Water Billing Clerk by phone at 905.885.4544, in person or by e-mail (waterbilling@porthope.ca). The Finance Department is located on the main floor of the Municipal Office at 56 Queen Street in Port Hope.

Pre-Authorized Payment forms can be found under "Forms Central"  (http://www.porthope.ca/forms-central).  


union gas logoUnion Gas is the natural gas provider for the Municipality of Port Hope. Union Gas uses a 12 month forecast to determine their gas rate. This forecast is reviewed and updated on a regular basis and the rates are adjusted accordingly. For more information regarding rate changes, please visit their website at www.uniongas.com.


veridian logoThe Municipality of Port Hope is supplied electricity by two separate companies. Veridian www.veridian.on.ca supplies electric power to the residents and businesses in the Urban Area. Contact Veridian at 1.888.445.2881.
Hydro One www.hydroone.com is the supplier of electricity to the customers located in the Rural Area. Contact Hydro One at 1.888.664.9376.