Please note that the form below is NOT meant for emergencies. If you are reporting an urgent issue related to roads, water, or wastewater, please call 905-885-8760 and press '2' when prompted. If you are reporting outside of business hours (Monday to Friday 8:30 a.m. - 4:30 p.m.) or during a holiday closure hours, call 1-855-961-7019 to reach our after hours line.
Issues reported here will be addressed in priority order during regular business hours.
To check the status of a previously submitted request please call 905-885-8760.
Please be advised that our website GIS systems will have a service disruption from Tuesday, March 17 to Thursday, March 19, to accommodate for major system improvements. This will affect any mapping on our website, including our Transit map and our Report an Issue form. We appreciate your patience and understanding as our system improvement takes placeIssues reported here will be addressed in priority order during regular business hours.
To check the status of a previously submitted request please call 905-885-8760.