Program Registration

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Link to Leisure Guide Link to online registration

COVID 19 Update

All registered lessons from Winter II session (February 10-April 27) have been cancelled and credits will be applied to your account on a prorated basis (cancellations will be effective from March 13). A determination relating to the session scheduled to start April 27 has not yet been made, but registration scheduled to start April 13 is now listed as tentattive. Information relating to the COVID19 situation is posted regularly at www.porthope.ca/covid-19  check this page frequently for updates
 
Session certificates for Winter II will not be issued. 
 
For Aquatics programs, including pre-school and swim kids classes, individual evaluation of skills are completed on an ongoing basis. Some participants may have displayed the required skills to advance to the next level, which will be applicable to that individual for the next session registration. If the parent has a valid email on file, and their child has completed the level they were registered in, staff will send an email notifying of what level they should register in next. These emails will be sent out before April 13, 2020. If the child did not complete all the required skills, no notification will be sent. 

Program Registration Dates/Times

Future dates coming soon!

Registration Process

children in a line holding hands playing a gameRegistrations are accepted on a first come, first served basis. Payment is required at the time of registration and may be in the form of cash, cheque, debit or major credit cards. Make cheques payable to the Municipality of Port Hope. ($25 charge for NSF cheques). Phone registrations accepted with credit card payment.

Changes
A $16.75 administration fee will be charged on any changes requested after the registration has been processed.

Refunds and Credit Notes

A $16.75 administration fee will be charged on all refund requests. The only exception is for refunds that are accompanied with medical proof. Refunds requested after the start of a session are subject to pro-rating based on classes completed. Credit on account is available when participants are forced to cancel their registration in any program or aquatic class. The credit is not subject to an administration fee but is, however, subject to pro-rating.

Multi-Child Discount

a girl with goggles in the pool waves at the side of the poolAPPLIES TO IMMEDIATE FAMILY MEMBERS ONLY - 5% off the second child and 10% off each additional child. Applies to Pre-School/Swim Kids and all children's programs and day camps.

Program Cancellations

In order to provide quality programs the Department may not run a program due to insufficient registration. If your class is cancelled or the changed time does not fit your schedule, a full refund or credit will be given with no administration fee.

Harmonized Sales Tax (HST)

Rates and fees in our program listings include HST where applicable.

Fee Assistance / Subsidy

The Municipality of Port Hope believes that everyone should have the chance to participate. Fees for participation should not be a barrier. In December 2009 a fee assistance policy was adopted by Council. For information regarding level of assistance available please ask staff.

Photos

The use of photographically capable cell phones, cameras and video cameras is not permitted in change rooms/washrooms. Taking photos or making videos/audio recordings without permission in ANY context in which the person has a reasonable expectation of privacy is prohibited.

Pool Change Rooms

Family Changerooms are available at Jack Burger Sports Complex.