COVID-19

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Note: If you have fever and/or cough, have traveled to one of the affected countries in the past 14 days, or have had close or confirmed contact with a probable case of COVID-19, self-isolate at home and contact the HKPR District Health Unit (1-866-888-4577 ext. 5020) or Telehealth Ontario (1-866-797-0000) for additional direction.  

The Municipality's response 

The health and wellbeing of residents and staff continues to be the Municipality’s highest priority. As the COVID-19 outbreak continues to evolve, we are collaborating, and sharing information and resources, with community partners to ensure preparedness. We are also regularly assessing operations and implementing measures, where required, to protect the health and well-being of the community. Public health officials continue to advise that risk in Northumberland remains relatively low.


COVID-19

What is COVID-19? 
According to the World Health Organization (WHO), Coronaviruses are a large family of viruses that cause illness in humans ranging from the common cold to more severe diseases. A novel coronavirus is a new strain that has not been previously identified in humans. In some cases, illness caused by novel coronavirus can be mild. In more severe cases, the novel coronavirus can cause pneumonia, acute respiratory distress syndrome, severe influenza-like illness, kidney failure and even death.

What are the signs and symptoms of COVID-19? 
Signs and symptoms may include fever and/or respiratory symptoms such as: 

  • Fever
  • cough
  • shortness of breath
  • breathing difficulties

Where is testing available for COVID-19? 
An assessment centre is available at Northumberland Hills Hospital. If you are displaying symptoms of COVID-19, return home immediately and self-isolate. Seek clinical assessment using one of these four options:

  • Complete an online self-assessment
  • Contact Telehealth Ontario at 1-866-797-0000
  • Contact your primary care provider by phone.

Self isolation and social distancing

What is self isolation (also called home isolation)? 
Self-isolation is a strategy used to prevent COVID-19 from spreading to others. Individuals self-isolating must stay home, and limit time spent with others. While self-isolating individuals should not go to work, school, use public transportation, or go to other public areas (e.g. malls, restaurants).

The Haliburton, Kawartha, Pine Ridge District Health Unit has specific guidance on self-isolation available for:

  • People who are awaiting test results, or who have COVID-19
  • People who are returning from travel
  • People who have had contact with a person who has been diagnosed with novel coronavirus

The following individuals are being advised to self-isolate and monitor for signs and symptoms of COVID-19:

  • People who have been diagnosed with or are awaiting test results for COVID-19.
  • People who have been in close contact with a person with COVID-19.
  • People who have recently travelled outside of Canada.
  • People who are experiencing symptoms of COVID-19 (fever, new cough, shortness of breath). 

What is social distancing (also called physical distancing)? 
It is maintaining a distance between you and other people — in this case, at least two metres (six feet). The Haliburton Kawartha Pine Ridge Health Unit is recommending that all residents practice social distancing to help stop any transmission of the novel coronavirus in the community. 

COVID-19 impacts on the Municipality

What measures are in place in the Municipality of Port Hope? 
Effective March 17, the Government of Ontario declared an emergency under s 7.0.1 (1) the Emergency Management and Civil Protection Act. As a result of this declaration and its associated orders, the Municipality closed its municipal buildings to the public. Further, all organized public events are cancelled, including parades and events and communal services within places of worship.

Has Port Hope declared an emergency?
At this time, the Municipality of Port Hope has not declared a state of emergency. We continue to follow the advice and guidance of the Public Health Unit and Province as the governing authorities during this pandemic.

Our Municipal Emergency Control Group has determined that our first responders and medical professionals have the ability and capacity to support the needs of community and to maintain our critical systems. As such, a declaration of emergency is not required at this time. We continue to closely monitor and assess all new developments and are ready to declare an emergency should that need arise.

How are my property taxes affected by COVID-19?
Municipal property taxes are due on April 28, 2020; however, a penalty for non-payment will not be applied until the first month after the declared emergency is over. For community members on a pre-authorized payment plan who require a deferred payment can email tax@porthope.ca to discuss their payment plan.

How are my water and wastewater bills affected by COVID-19?
The water and wastewater bill due date has been extended by one month and are now due on May 15, 2020. The penalty for non-payment will not be applied until the month after the declared emergency is over. For more information, you can contact waterbilling@porthope.ca

How is the Municipality of Port Hope managing the impacts of COVID-19? 
Operational impacts are being managed as follows:

  • Port Hope Emergency Management is co-ordinating and monitoring the impacts of the unfolding situation and has activated the Emergency Operations Centre (EOC). The Municipal Emergency Control Group will report to the EOC, should the need arise.

  • The Municipality’s senior leadership meets daily to examine the current situation, issues, challenges, priorities and key information to share with residents.

  • Senior staff is also working closely with local municipalities, exchanging situation reports and raising outstanding issues. 

Are Council meetings taking place? 
Council Meetings are taking place virtually. You can review the agendas and watch or participate in meetings electronically. Visit the Council Portal for details. 

Can I use our parks, trails and walkways?
Green spaces are still available for use, so long as individuals are practicing social distancing. Individuals who have been asked to self-isolate should not spend time in our parks and public spaces.

Playground structures and equipment at all parks are off limits. Signage is posted and we ask that all residents respect these important measures to help keep the community safe.

Is Transit affected by COVID-19? 
Port Hope Transit continues to provide this important service to those who need it our community. We continue monitor and respond to changing conditions and will provide updates as needed.

Effective March 19, 2020 customers are not required to pay or show fare passes to board the bus. This eliminates the personal contact that is required for the physical exchange of fares.

Drivers are monitoring the number of customers who board buses to reduce customer loads, promoting social distancing. The seats directly behind the drivers are not in service.

Reducing the number of people on buses may result in delays, but this measure is essential as the Municipality of Port Hope makes service changes that will help to protect the public and staff.

The vehicles continue to be cleaned and disinfected regularly.

Is garbage and the recycling programs affect by COVID-19
Garbage and recycling is the responsibility of Northumberland County. For questions about these services, residents should contact 1-866-293-8379 or northumberland.ca/en/living-here/garbage-and-recycling.aspx#

Protective measures

How can I protect myself? 
The Ontario Ministry of Health is advising all residents to practise social distancing to reduce their exposure to other people. It is recommended to avoid contact with people outside of your immediate family. To reduce the spread of germs, including COVID-19 and the flu we recommend that you:

  • Wash your hands often with soap and water or hand sanitizer when hands are not visibly dirty.
  • Cough or sneeze into your sleeve or elbow and encourage others to do the same.
  • Wash your hands after handling nose and throat secretions (e.g. after throwing out used facial tissues).
  • Avoid touching your face and clean hands before touching eyes, nose or mouth.
  • Clean and disinfect surfaces, especially those that are high-touch areas.
  • Do not share water bottles, straws, eating utensils, cigarettes, toothbrushes, toys or anything else that has been in contact with saliva, nose or throat secretions.
  • If you are ill, stay at home and keep yourself away from others.
  • Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing. If you are ill and must visit a health care provider, call ahead or tell them right away when you arrive that you have a respiratory illness and wear a mask while waiting to be seen. The World Health Organization does not recommend the use of face masks for individuals who are not sick as there is no evidence to suggest a benefit.

Business Questions
Companies and workplaces that have questions about this closure order can call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.

Public Complaints/Concerns
If you have concerns that a business or service is still open when it should not be, do one of the following:
Call the Health Unit at 1-866-888-4577, ext. 5006, if your complaint involves any of the following businesses/services:

  • Child Care Facilities
  • Recreational Camps
  • Personal Services Settings (including mobile and home-based settings)
  • Tanning Salons
  • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools
  • Food Premises, including restaurants
  • Theatres and Cinemas (including drive-ins)
  • Trailer Parks
  • Schools (Public and Private)

For any other type of business, report your concerns to your local police service using the non-emergency number. Do not call 911. 

Employee Concerns
If you have COVID-19 concerns or questions about your workplace, you should call the Ministry of Labour’s Health and Safety Contact Centre at 1-877-202-0008.

Landlord/Tenant Issues 
Contact the Landlord Tenant Board at 1-888-332-3234.

Please review our indepth frequently asked questions related to property taxes and/or water and wastewater bills during the COVID-19 pandemic. 

Municipal Updates

Facility closures

Please note that municipal facilities are closed. Staff are working remotely, where possible, until further notice. All events and recreation activities and programs are cancelled or postponed. For details, visit porthope.ca/calendar

Municipal building closures include:

      • Town Hall
      • The Fire Administration Office at Fire Station #1
      • Development Team Office (5 Mill Street South)
      • Joint Operations Centre
      • Jack Burger Sports Complex
      • Town Park Recreation Centre
      • Marketing and Tourism Office
      • Port Hope Community Hub
      • Port Hope Public Library
      • Ruth Clarke Activity Centre for Seniors
      • Rural Area Public Works Yard
      • Cemetery Office

If you have an urgent request for a municipal service, please contact staff via email or phone during regular office hours, Monday to Friday, 8:30 a.m to 4:30 p.m. Given this change in our usual customer service delivery, delays are to be expected for basic municipal services. We apologize for any inconvenience and will do our best to meet the needs of the community.

Call: 905-885-4544

Email: admin@porthope.ca

Call: 905-885-4544

Email: finance@porthope.ca

Call: 905-885-2474 ext. 3221 

Email: prc@porthope.ca

Firefighters are operating as usual, with no impacts to the Fire Service outside of additional precautions.
For emergencies, please call 9-1-1.
For staff at the Fire Administration Office, call: 905-753-2230

Email: fire@porthope.ca

News from our partners

 

For additional information on resources and inquiries please visit: https://www.covidsupports.ca/

  • May 27, 2020: Health Canada announces another step to accelerate access to health products for COVID-19. See Federal News Release.
  • May 26, 2020: DND launches a call to innovative thinkers for solutions to COVID-19 challenges. See Federal News Release. 
  • May 26, 2020: Government of Canada enhances Youth Employment and Skills Program to help create new positions for youth in the agriculture sector. See Federal News Release.
  • May 20, 2020: Government of Canada announces funding to support organizations accelerating action on the 2030 Agenda for Sustainable Development in Canada. See Federal News Release.
  • May 20, 2020: Government Announces Support Program for Large Employers is Now Open for Applications. See Federal News Release.
  • May 15, 2020: Government Extends the Canada Emergency Wage Subsidy. See Federal News Release.
  • May 15, 2020: Agri-Food Pilot begins accepting applications May 15. See Federal News Release.
  • May 15, 2020: Canada Summer Jobs start rolling out to keep young people working during COVID-19. See Federal News Release.
  • May 14, 2020: Farm Credit Canada-backed fund offers innovative and flexible solutions for uncertain times. See Federal News Release.
  • May 14, 2020: Starting June 1, 2020, Parks Canada and Environment and Climate Change Canada will gradually resume some operations at selected national parks, national historic sites, national marine conservation areas and national wildlife areas. See Federal News Release.
  • May 14, 2020: The CBSA Reminds Travellers of Restrictions Ahead of the Long Weekend. See Federal News Release.
  • May 14, 2020: Canada and Ontario Take Steps to Further Protect Farm Workers. See Federal News Release.
  • May 13, 2020: Canada Emergency Student Benefit Application Period to Launch on May 15, 2020. See Federal News Release.
  • May 13, 2020: COVID-19: $962 million Additional Support Fund Now Available to Businesses and Communities Affected by the Pandemic. See Federal News Release.
  • May 13, 2020: COVID-19: FedDev Ontario Launches Regional Relief and Recovery Fund to Support Local Economies. See Federal News Release.
  • May 12, 2020: The National Research Council of Canada and USask's VIDO-InterVac Collaborate to Advance Development of Vaccine Against COVID-19. See Federal News Release.
  • May 12, 2020: The National Research Council of Canada and CanSino Biologics Inc. Announce Collaboration to Advance Vaccine Testing Against COVID-19. See Federal News Release.
  • May 8, 2020: Canada and Ontario Take Additional Steps to Protect Agri-Food Workers During COVID-19. See Federal News Release.
  • May 8, 2020: Employee Training Supports for Agri-Business. See Federal News Release.
  • May 8, 2020: Emergency Support Fund for Cultural, Heritage, and Sport Organizations: Next Steps to Support the Industry Impacted by the Global COVID-19 Pandemic. See Federal News Release.
  • May 7, 2020: Update on Canadian Armed Forces Response to COVID-19 Pandemic. See Federal News Release.
  • May 6, 2020: Government Provides Tariff Relief to Importers of Certain Medical Goods. See Federal News Release.
  • May 6, 2020: Competition Bureau Cracking Down on Deceptive Marketing Claims About COVID-19 Prevention or Treatment. See Federal News Release.
  • May 3, 2020: Minister Bains Announces Investment in Antibody Discovery Technology to Help Treat COVID-19. See Federal News Release.
  • April 30, 2020: Government of Canada Introduces New Digital Initiatives to its Suite of Virtual Tools for COVID-19. See Federal News Release.
  • April 29, 2020: Government of Canada Introduces Legislation to Support Students In Need. See Federal News Release.
  • April 29, 2020: Canadian Forces Snowbirds Launch Cross-Canada Tour. See Federal News Release.
  • April 27, 2020: Government of Canada Launches Applications for the Canada Emergency Wage Subsidy. See Federal News Release. 
  • April 24, 2020: Governments Invest $2.5 Million to Grow Agri-Food e-Business During COVID-19. See Federal News Release.
  • April 22, 2020: Support for Students and Recent Graduates Impacted by COVID-19. See Federal News Release.
  • April 22, 2020: Removing Barriers for International Students working in Essential Services to Fight COVID-19. See Federal News Release.
  • April 21, 2020: Government of Canada launches Canada Emergency Wage Subsidy Calculator for Employers. See Federal News Release.
  • April 20, 2020: Website Enables Sharing of Pandemic Resources and Good Practices. See Federal News Release.
  • April 17, 2020: Canada and Ontario Supporting Agri-Food Sector Supply Chain During COVID-19. See Federal News Release.
  • April 16, 2020: COVID-19 Guidance for High-Risk and Essential Workplaces. See Federal News Release.
  • April 15, 2020: Government announces relief for federally regulated pension plan sponsors. See Federal News Release.
  • April 15, 2020: Expanding access to the Canada Emergency Response Benefit and proposing a new wage boost for essential workers. See Federal News Release.
  • April 15, 2020: To help limit the spread of COVID-19, Parks Canada suspends camping, group activities, and events across the country until at least May 31, 2020. See Federal News Release.
  • April 15, 2020: Government of Canada connects Canadians with mental wellness supports during COVID-19. See Federal News Release.
  • April 14, 2020: Government of Canada updates mandatory requirements for travelers entering Canada. See Federal News Release.
  • April 14, 2020: Government of Canada provides $20million to safeguard Canada's food supply by supporting critical food inspection services. See Federal News Release.
  • April 14, 2020: Government of Canada further facilitates enforcement of the Federal Quarantine Act. See Federal News Release.
  • April 13, 2020: Public Health Agency of Canada releases interim guidance for infection prevention and control of COVID-19 for long-term care homes. See Federal News Release.
  • April 13, 2020: Keeping Canadians and Workers in the Food Supply Chain Safe. See Federal News Release
  • April 11, 2020: COVID-19 Emergency Response Act, No. 2 Receives Royal Assent to help Businesses Keep Canadians in their Jobs. See Federal News Release
  • April 11, 2020: Government Introduces COVID-19 Emergency Response Act, No. 2 to Help Businesses Keep Canadians in their Jobs. See Federal News Release
  • April 11, 2020: Additional Details on the Canada Emergency Wage Subsidy. See Federal News Release
  • April 8, 2020: Human Rights Implications of COVID-19. See Federal News Release
  • April 8, 2020: Government Provides Further Flexibility for Employers to Access the Canada Emergency Wage Subsidy. See Federal News Release
  • April 8, 2020: Additional Details on the Canada Emergency Wage Subsidy. See